Fuss-free Salesforce administration, support and improvements for organisations that need experienced help - without employing a full-time administrator or engaging a large consulting firm.

Services

Salesforce Fixes & Small Improvements

For a defined issue, troublesome automation or small piece of unfinished work.

  • Troubleshooting and investigation

  • Reports, fields and page layouts

  • Flow and automation fixes

  • User access and permission issues

  • Small administration requests

Salesforce
Project Support

For a backlog, unreliable process or area of Salesforce that needs attention.

  • Review of the current setup

  • Prioritised recommendations

  • Configuration

  • Usability improvements

  • Testing and documentation

Ongoing System & Data Administration

For organisations that use Salesforce but do not require a full-time administrator.

  • Regular administration support

  • Data clean-up and process redesign

  • Reports and dashboards

  • Automation improvements

  • Backlog management

A practical way forward

01 - Understand the problem

We start by identifying what is not working, what is creating frustration and what needs attention first.

02 - Improve what matters

Fix priority issues without unnecessarily rebuilding or complicating your Salesforce environment.

03 - Keep Salesforce useful

Use ongoing administration, documentation and practical improvements to prevent the system from becoming messy again.

I’m Sako Hampartzoumian, a Salesforce administrator with 10 years of Salesforce administration experience across government, not-for-profit, sports and financial services. I understand that every organisation has different users, processes, priorities and constraints.

Based in Sydney, I provide direct, senior and hands-on Salesforce support. You work with the person assessing and completing the work, without the layers of a large consulting team or account-management structure.

Clients and organisations I have worked with include:
Rugby Australia | Parramatta Council | The Ethics Centre | The Climate Council | The Black Dog Institute | Clime Asset Management | Madison Financial Group

Experience across different environments

Start with a straightforward conversation

Tell me what is happening in your Salesforce environment, what is causing frustration and what you would like to improve.

There is no obligation and no complicated sales process. Just an initial conversation to determine whether I can help. Complete the form below or call me directly on 0411 120 180.